Help Centre

Email & delivery

Email sending and connecting your own domain

Send from your own business address and see exactly what happened to every email.

6 min read

Managed sending

Every workspace can send straight away using QuipDesk's managed mailbox, with your business name as the sender.

Using your own domain or SMTP

  1. 1Go to Settings → Email → Sending & providers.
  2. 2Choose your own SMTP or provider and paste the host, port, username and password.
  3. 3Run the domain wizard and add the DNS records it lists at your domain host.
  4. 4Send a test email — it confirms the connection and shows the branded result.

Delivery tracking

  • Delivery log — every message, its status, opens, clicks and any bounce reason.
  • Delivery health — a summary of deliverability problems and what to do about them.
  • Owner alerts — get notified when a document is viewed, when a quote is approved, when a payment lands and when a send fails.

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