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Clients & portal

The client portal explained

What clients see, how access works and what you can switch off.

5 min read

How access works

Every client gets a private portal link. Emails and WhatsApp messages contain that client's own link, so there is no password to remember.

What clients can do

  • View and download quotes, invoices, credit notes and statements as PDFs.
  • Approve or decline a quote with a typed or drawn signature.
  • Pay online with whichever gateways you have enabled.
  • See their full payment history.

Restricting the portal

Settings → Portal permissions controls each of these individually — for example allowing downloads but not online payments.

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